OneRetail is the Retail Audiology Services, based in the United States and comprised of a growing network of over 500+ clinics. Our corporate Culture of “All the Right Things” promotes delivery of hearing healthcare with the highest standards of quality and service. OneRetail firmly believes that the employees are the key to success, because they provide our patients with and extraordinary customer experience every day. Accountability, coach ability, “Above and Beyond” effort are employee traits that have made OneRetail a winning team to work for. The fundamental strengths and future growth of the OneRetail team are dependent on the contributions made by employees across our business units.
OneRetail is growing in the US market and looking for outstanding passionate talent committed to the goals and mission of the company. As the market leader, opportunities exist in many OneRetail businesses, shared services as well as new ventures and projects.
OneRetail is searching for an experienced Work Force Analyst to work alongside the Business Analysis Supervisor to build and develop a Real-Time Reporting System for the Call Center and Department Managers. The ideal candidate will come with the versatility and adaptability that can make a difference on our growing Operational Analysis Team. Our ideal candidate has the ability to work on multiple projects simultaneously and translate business data to further develop organizational strategies. The ideal candidate must have extensive experience working with in and outbound calls and associated technology IE phone switches, dialer systems and workforce management tools.
This is an amazing opportunity to be a part of a thriving long standing company. Candidates will have the opportunity to work with an organization whose brands and partners are making a difference in people’s lives every day. An environment where hard work and achievement are recognized and rewarded.
Position activities include but are not limited to:
OneRetail is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status